Description

Career Area:
Technology, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Work Shapes the World at Caterpillar Inc.

Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world.

Job Summary:

As the Digital Behavioral Analyst, you will be the first dedicated role focused on measuring, analyzing, and accelerating adoption of the Cat AI Assistant across internal users and dealers. You will define behavioral success metrics, build trusted adoption reporting, and generate insights that guide product decisions, enablement efforts, and governance.

This role is highly analytical and insight-driven, operating as an individual contributor lead who establishes adoption measurement standards and scalable analytics foundations.

What You Will Do:

Behavioral Analytics & Adoption Measurement

• Define adoption and behavioral success frameworks, including leading and lagging indicators and measurement cadence.
  
• Analyze usage patterns, engagement signals, and behavioral trends to identify drivers of adoption and areas of friction.
  
• Integrate qualitative feedback (surveys, interviews) with quantitative metrics to provide actionable insights.
  

Dashboards, Reporting & Data Modeling

• Design and build adoption dashboards using Power BI, Tableau, or similar BI tools.
  
• Partner with data and engineering teams to model adoption datasets in Snowflake or comparable data platforms.
  
• Create mock-up dashboards (e.g., Figma) to align stakeholders on metric intent and visualization approach.
  
• Document data sources, joins, calculations, and metric definitions to ensure reporting consistency and trust.
  

Data Governance & Reporting Integrity

• Establish governance for adoption reporting, including metric definitions, refresh cadence, ownership, and data quality checks.
  
• Ensure accurate, timely, and auditable visibility of adoption metrics for internal teams and dealer audiences.
  
• Create repeatable documentation and standards to support scalable reporting.
  

Stakeholder Partnership & Research

• Partner closely with Product, DACS, Dealers, Customer Support, and Industry Partners to align on adoption insights and priorities.
  
• Research industry trends and best practices in digital and AI adoption measurement and incorporate learnings into internal approaches.
  
• Communicate findings clearly to technical and non-technical audiences.
  
• Employees are also responsible for performing other job duties as assigned by Caterpillar management from time to time.
  

What You Will Have:

Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
Business Data Analysis: Knowledge of business data analysis; ability to collect, identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements.
Business Assessment: Knowledge of the activities, tasks, practices and deliverables for assessing and documenting business opportunities; ability to assess the benefits, risks, and success factors of potential applications.
Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.
Product Design and Development: Knowledge of product features; ability to design, build, and develop a new product, technology, or service from concept through to production.

Considerations For Top Candidates:

• Extensive experience analyzing user behavior, engagement, or digital adoption data.
  
• Ability to define KPIs and translate behavioral signals into business and product insights.
  
• Hands-on experience with Power BI, Tableau, or similar visualization tools.
  
• Experience working with Snowflake or similar cloud data platforms.
  
• Strong understanding of metric design, data validation, and reporting best practices.
  
• Ability to translate complex data into clear, actionable insights.
  
• Experience producing data dictionaries, metric definitions, dashboards, and analytical documentation.
  
• Comfortable operating as a first-of-role individual contributor.
  
• Strong cross-functional collaboration skills with product, analytics, and customer-facing teams.
  
• Familiarity with AI-enabled digital products is a plus.
  

Considerations For Top Candidates:

• Typically, 7+ years or more of professional experience.
  
• Experience around software engineering, analytics, artificial Intelligence.
  
• Extensive experience with managing multiple projects and workstreams.
  
• Proven ability to develop innovative products, streamline complex processes, and manage strategic roadmaps to drive project success.
  

What You Will Get:

Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We've created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Join Us.

About Caterpillar

Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Summary Pay Range:
$128,470.00 - $192,710.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*
  
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
  
• 401(k) savings plans*
  
• Health Savings Account (HSA)*
  
• Flexible Spending Accounts (FSAs)*
  
• Health Lifestyle Programs*
  
• Employee Assistance Program*
  
• Voluntary Benefits and Employee Discounts*
  
• Career Development*
  
• Incentive bonus*
  
• Disability benefits
  
• Life Insurance
  
• Parental leave
  
• Adoption benefits
  
• Tuition Reimbursement
  

* These benefits also apply to part-time employees

Posting Dates:
April 28, 2026 - May 5, 2026

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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